Contact Veolia and feedback on service
The best way to check your recycling and rubbish collection days, order containers or report a missed collection is online.
Contact Veolia
You can also contact Veolia about our services by email or over the phone:
The Love Clean Streets app can be used to report street cleaning issues, such as illegally dumped rubbish, dog mess, graffiti and litter.
Feedback on service or complain to Veolia
You can feedback or complain about your recycling and rubbish collection services online. Enter your address and then select the yellow 'Feedback' button on your property's service page.
Feedback or complain to Veolia
You can also feedback or complain to Veolia by email or over the phone:
Find out more about our contract with Veolia and details of the service specification and response times.
Complaining to Camden
If you are unsatisfied with the response from Veolia you may wish to make a further complaint to Camden.