Residents' survey

Residents’ survey

Camden Council conducts a regular residents’ survey tracking local people’s perceptions and views on a wide range of issues using our Community Researchers.

The surveys cover a variety of areas including:

  • Residents’ overall satisfaction with the council and their views about the way we runs things, value for money and how well informed residents feel
  • Thoughts on what we are doing well and what we could improve

The surveys were conducted face-to-face by a team of Community Researchers, who are trained and employed to undertake data gathering and data entry.

Quotas are used for all our residents’ surveys to ensure the surveys’ findings are representative of the borough in terms of age, sex and ethnicity and across all wards.

The most recent survey was conducted in July/August 2016 with 500 residents. The results from this and other surveys are available on the right hand side of this page.

A quick summary shows:

  • Satisfaction with how the Council runs things was 76% compared to 73% in July 2015
  • The majority (86%) agree that the local area is “a place where people from different backgrounds get on well together” – up 7pts from July 2015
  • Perceptions of value for money stand at 63% (the highest since we started measuring it)
  • Perceptions of how well we keep people informed remained the same at 74%
  • Extent to which residents think the council acts on their concerns was 69% up slightly from 66% in July 2015

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