Report a street problem or request a street service online
Bollards / Bridges and walls / Damaged roads, pavements or road works / Drains / Graffiti / New traffic & road safety schemes / Paving stone theft / Potholes, manholes & utility cabinets / Recycling, waste & abandoned vehicles / Road adoption / Road & lane closures / Road markings / Road signs & street name plates / Road weight restrictions / Road works & road/pavement defects / Street cleaning / Street furniture / Street lights, traffic lights & zebra crossing lights / Street or road obstructions / Taxi ranks
Is your problem in another borough?
Dangerous problems and emergencies
If you are reporting a problem that you feel is dangerous or an emergency, please phone 020 7974 4444 immediately.
Damage to illuminated and non-illuminated bollards:
Damaged bridges including the roads and pavements running on top of and underneath bridges. Walls in need of repair:
Walls on council housing estates
Damaged roads and pavements, potholes, rocking paving slabs, defective trenches, problems with roadworks:
Road gullies (drains) that may have become blocked and flooded:
Before you make a request
Please have a look at previously requested services and schemes
Please report a paving stone theft directly to the police:
Report potholes, rocking and noisy manholes, damaged utility boxes and cabinets:
Recycling and waste problems including abandoned vehicles, flytipping or flyposting:
Make a request to adopt a road or for us to adopt a road:
Request a road closure or other temporary traffic restrictions:.
Report road markings that are incorrect, missing or faded:
Report damaged/missing road signs or damaged/missing street name plates, request for new road signs:
To report an abnormal load:
Street cleaning problems such as litter, spillages, market cleaning or overflowing recycling bins:
Benches, cycle stands, gates, railings, phone boxes, horse troughs and bollards or alley gate requests:
Street lights, zebra crossing lights (belisha beacons), temporary traffic lights that are phased incorrectly or broken:
Permanent traffic lights
Please report problems with permanent traffic lights to Transport For London
If you are concerned about the road layout or design of the lights, please complete a new traffic and road safety scheme request
To make a request for a new taxi rank please contact TFL.