How can we Help You

 

Report a street problem or request a street service online

Bollards / Bridges and walls / Damaged roads, pavements or road works / Drains / Graffiti / New traffic & road safety schemes / Paving stone theft / Potholes, manholes & utility cabinets / Recycling, waste & abandoned vehicles / Road adoption / Road & lane closures / Road markings / Road signs & street name plates / Road weight restrictions / Road works & road/pavement defects / Street cleaning / Street furniture / Street lights, traffic lights & zebra crossing lights / Street or road obstructions / Taxi ranks


Is your problem in another borough?


Dangerous problems and emergencies

If you are reporting a problem that you feel is dangerous or an emergency, please phone 020 7974 4444 immediately.


report a problem with a bollard onlineBollards

Damage to illuminated and non-illuminated bollards:


Report a problem with a bridgeBridges or walls

Damaged bridges including the roads and pavements running on top of and underneath bridges. Walls in need of repair:

Walls on council housing estates


Road works and road/pavement defectDamaged roads, pavements or road works

Damaged roads and pavements, potholes, rocking paving slabs, defective trenches, problems with roadworks:


Report a problem with a drainDrains

Road gullies (drains) that may have become blocked and flooded:

Drains on council housing estates


request removal of graffiti from a street, property or park onlineGraffiti

Request removal of graffiti from a street, property or park:


New traffic and road safety schemesNew traffic and road safety schemes

New traffic, pedestrian, cycling schemes or changes to a speed limit.

Before you make a request

Please have a look at previously requested services and schemes


Paving stone theftPaving stone theft

Please report a paving stone theft directly to the police:


report a problem with Potholes, manholes and utility cabinetsPotholes, manholes and utility cabinets

Report potholes, rocking and noisy manholes, damaged utility boxes and cabinets:


Recycling and waste problems such as abandoned vehicles, flytipping or flypostingRecycling, waste and abandoned vehicles

Recycling and waste problems including abandoned vehicles, flytipping or flyposting:


make a request to adopt a road or for us to adopt a road onlineRoad adoption

Make a request to adopt a road or for us to adopt a road:


request for a road to be closed or for other temporary traffic restrictions to be put in place to facilitate worksRoad and lane closures

Request a road closure or other temporary traffic restrictions:.


report road markings that are incorrect, missing or fadedRoad markings

Report road markings that are incorrect, missing or faded:


Report damaged/missing road signs or damaged/missing street name plates, request for new road signsRoad signs and street name plates

Report damaged/missing road signs or damaged/missing street name plates, request for new road signs:


Road weight restrictionsRoad weight restrictions

To report an abnormal load:


Potholes, problems with roadworks, rocking paving slabs, defective trenches, damaged roads and pavementsStreet cleaning

Street cleaning problems such as litter, spillages, market cleaning or overflowing recycling bins:


report road markings that are incorrect, missing or fadedStreet furniture

Benches, cycle stands, gates, railings, phone boxes, horse troughs and bollards or alley gate requests:

Walls on council housing estates


Street, traffic and zebra crossing lightsStreet, traffic and zebra crossing lights

Street lights, zebra crossing lights (belisha beacons), temporary traffic lights that are phased incorrectly or broken:

Permanent traffic lights

Please report problems with permanent traffic lights to Transport For London

If you are concerned about the road layout or design of the lights, please complete a new traffic and road safety scheme request


Street or road obstructions


request for a new taxi rankTaxi ranks

To make a request for a new taxi rank please contact TFL


Contact



Page last updated Sep 1, 2014 12:05 PM