Report a street problem or request a street service online

Bollards / Bridges and walls / Damaged roads, pavements or road works / Drains / Graffiti / New traffic & road safety schemes / Paving stone theft / Potholes, manholes & utility cabinets / Recycling, waste & abandoned vehicles / Road adoption / Road & lane closures / Road markings / Road signs & street name plates / Road weight restrictions / Road works & road/pavement defects / Street cleaning / Street furniture / Street lights, traffic lights & zebra crossing lights / Street or road obstructions / Taxi ranks

Is your problem in another borough?

Use the online form on the Your London website

Dangerous problems and emergencies

If you are reporting a problem that you feel is dangerous or an emergency, please phone 020 7974 4444 immediately.

Bollards

Damage to illuminated and non-illuminated bollards:

• report this problem online

Bridges or walls

Damaged bridges including the roads and pavements running on top of and underneath bridges. Walls in need of repair:

• report this problem online

Walls on council housing estates

• report this as a housing repair

Damaged roads, pavements or road works

Damaged roads and pavements, potholes, rocking paving slabs, defective trenches, problems with roadworks:

• report this problem online

Drains

Road gullies (drains) that may have become blocked and flooded:

•  report this problem online

Drains on council housing estates

• report this as a housing repair

Graffiti

Request removal of graffiti from a street, property or park:

• request this service online

New traffic and road safety schemes

New traffic, pedestrian, cycling schemes or changes to a speed limit.

Before you make a request

Please have a look at previously requested services and schemes

• request this service online
  

Paving stone theft

Please report a paving stone theft directly to the police:

• www.online.met.police.uk

Potholes, manholes and utility cabinets

Report potholes, rocking and noisy manholes, damaged utility boxes and cabinets:

• report this problem online

Recycling, waste and abandoned vehicles

Recycling and waste problems including abandoned vehicles, flytipping or flyposting:

• report this problem online

Road adoption

Make a request to adopt a road or for us to adopt a road:

• request this service online

Road and lane closures

Request a road closure or other temporary traffic restrictions:.

• request this service online

Road markings

Report road markings that are incorrect, missing or faded:

• report this problem online

Road signs and street name plates

Report damaged/missing road signs or damaged/missing street name plates, request for new road signs:

• report this problem online

Road weight restrictions

To report an abnormal load:

• contact the structures and bridges team

Street cleaning

Street cleaning problems such as litter, spillages, market cleaning or overflowing recycling bins:

• report this problem online

Street furniture

Benches, cycle stands, gates, railings, phone boxes, horse troughs and bollards or alley gate requests:

• report a problem or request service online

Walls on council housing estates

• report this as a housing repair

Street, traffic and zebra crossing lights

Street lights, zebra crossing lights (belisha beacons), temporary traffic lights that are phased incorrectly or broken:

• report a problem or request service online

Permanent traffic lights are managed and maintained by Transport For London

Street or road obstructions

• report a problem or request a service online

Taxi ranks

To make a request for a new taxi rank please visit Transport for London's taxi rank page

Contact

• contact service programming team