Challenge a penalty charge notice (PCN) online

How can I challenge a penalty charge notice ?

Pay a PCN online
                     A PCN online
View Images and CCTV footage of PCN contravention

About the challenge form

The form is easy to complete and we will require the following information in order to look at your case:

  • the penalty charge notice (PCN) number
  • the vehicle registration number
  • your relationship to the vehicle
  • the vehicle owner's contact details, including name and address
  • the reason for challenge (and potentially supporting evidence)

What happens next?

Once we receive your challenge, we will aim to reply to you within 10 working days of receiving it. All actions on the notice will be suspended until a full reply has been sent. Please note that we are currently experiencing delays to challenges. All backlog cases have been identified and held, and during this time charges will not increase. We are giving responses as quickly as possible. During this time please do not resubmit your challenge.

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