Fostering in Camden
Comments, complaints and suggestions
We want to provide the best possible service.
If an adopter or someone using or planning to use our service is unhappy with any aspect of our service or a decision we make, they can make a complaint. Most people don’t like to complain but sometimes things do go wrong, or you may feel that there is a better way of doing them. If you tell us about it, we can try to put things right.
We have a foster carers’ complaints procedure to manage those times when a foster parent is not happy with the service given to them by Camden.
If the complaint relates to services provided to a child or young person, then the Children Act complaints procedure must be followed. The child or young person involved in the complaint will then be entitled to an advocate to support and represent them in the process.
You can get advice on making a complaint by contacting the children, schools and families complaints team
Page last updated Oct 16, 2013 2:31 PM
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Request services online
- Contact the fostering team
- Contact the adoption team
- North London Adoption consortium website
- Be my parent website
- North London Fostering Consortium
- Backchat website
- Contact Housing and Adult Social Care Directorate
- Youth services
- Children and young people's partnership
- Family information