Adoption in Camden
Comments, complaints and suggestions
At Camden Children, Schools and Families, we want to provide the best possible service. If an adopter or someone using or planning to use our service is unhappy with any aspect of our service or a decision we make, they can make a complaint. Most people don’t like to complain but sometimes things do go wrong, or you may feel that there is a better way of doing them. If you tell us about it, we can try to put things right.
It is the responsibility of the staff or their managers based in the permanent placements team to try to put right any concerns that you may have.
If the complaint relates to services provided to a child or young person, then the Children Act complaints procedure must be followed. The child or young person involved in the complaint will then be entitled to an advocate to support and represent them in the process.
You can get advice on making a complaint by contacting the children, schools and families complaints team
Page last updated Apr 11, 2013 2:17 PM
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Families First newsletter issue 9 (PDF 1,233KB)
Families First newsletter issue 8
Families First issue 7 (PDF 1,145KB)
Families First Issue 5 - Autumn/Winter 2010
Adoption information pack
Adopted children in education
Adoption statement of purpose 2010-11
- Contact the fostering team
- Contact the adoption team
- North London Adoption consortium website
- Be my parent website
- North London Fostering Consortium
- Backchat website
- Contact Housing and Adult Social Care Directorate
- Youth services
- Children and young people's partnership
- Family information
- Camden care choices